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TRAVELLING TO GREECE

You can see the government's updates in the link: https://travel.gov.gr



CANCELLATION POLICY

General cancellation policy:

  • The deposit in non-refundable in any case
  • In case of cancellation at least 31 days prior to arrival, there are no extra cancellation fees.
  • In case of cancellation between 30 to 7 days prior to arrival, cancellation fees are equal to 50% of the total amount of your stay.
  • In case of cancellation 5 days before your arrival, arrival day, non-shown, modification or early departure, the cancellation fees are equal to the total amount of your stay.

 

 

PREVENTION PLAN

Public areas

  • Public areas will be undergoing intensified cleaning & disinfection across all high-volume touchpoints, with extra attention to high contact areas and rest rooms.
  • Health stations with disinfectant dispensers are locates throughout the hotel.
  • Daily natural ventilation of all areas will be operating.
  • Elevators to be used by one person, families or guests of one room at a time.
  • Guests are required to disinfect the hands upon entry and exit from public toilets.
  • Social distancing specifications in recreational areas and pool area apply.
  • Areas or spaces that are marked as undergoing the cleaning procedure must not be used.

Arrival

  • In every entrance will be sanitization stations.
  • Comfortable check in in the outdoor living room, with safe distances and staff with PPE.
  • Guests will be handed with Health & Safety instructions.
  • Disinfection of all equipment (room keys, entrance/bar cards, pens and POS).

Guest rooms

  • Complete cleaning and disinfection of rooms, bathrooms and all high touchpoints
  • Disinfection of all furniture made out of fabric with steam cleaners and disinfectants.
  • All cleaning and disinfectant materials used are non-toxic and safe particularly for people with allergies. Use of industry- leading  cleaning and disinfection protocols.
  • Ventilation of rooms during every cleaning and after evacuation.
  • A/C cleaning after departure.

Bar - Restaurant - Breakfast

  •  Hand sanitizer dispenser at the entrance.
  • Buffet styled breakfast, self service with use of mask.

Pool and Pool area

  • More often water quality test will apply.

Guests are advised to:

  • Maintain social distancing all times.
  • Wash and disinfect your hands frequently and especially when you are in public areas.
  • Avoid touching your nose, mouth and eyes.
  • Cover your mouth and nose of you sneeze or cough.
  • Report any symptoms of illness to the reception and stay in your room.
  • Guests are required to follow and respect the safety instructions.

 Gym: Pre-booking, excersing only per person/couple.

 Spa:Pre-booking and all the safety and hygiene measures will apply.

 Doctor: Doctors on call 24/7 to provide special care to our guests.

 

 

We would like to thank you for your support and we will do out best for your safety and wellbeing.

ACHTIS TEAM

espa gr