COVID-19 Update

Privacy Policy

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    The Privacy Policy - hereafter referred to as the "Privacy Policy", forms part of the Terms of Use of the website, which is owned by ACHTIS.

    All users of the Site are kindly requested to read the Privacy Policy to be informed about the policies and practices we have developed to preserve your personal information. Personal information will be used based on applicable legal provisions.

    The Privacy Policy covers the personal data of users - visitors collected exclusively from ACHTIS, but does not cover their relationship with any service not subject to the ownership and / or control of the


    Your personal data will be accessed exclusively by ACHTISand by third parties who process the processing of personal data as processors on the basis of ACHTISinstructions, and the member user may access third party websites and the information they share will be governed by their respective Privacy Policy.

    Every visitor can browse the without providing any personal information. Personal data will only be needed if the visitor wants to become a member of the website so that it can use its services. Any collection and processing of Personal Data will take place in a fair and legal manner, based on Law 2472/1997 on the Protection of Individuals from the Processing of Personal Data and the Decisions and Regulations of the Personal Data Protection Authority. reserves the right to store the visitor's IP address and, if necessary, contact any person responsible for violating the Terms of Use of the Site.

    Personal data declared by the user - visitor may be displayed and / or modified at any time. And this, without charge by the user himself, using his personal password or on request to These data are intended solely to ensure the smooth operation of the services provided and the legality of transactions and may be used by any third party only in compliance with the provisions of Law 2472/97 on the protection of personal data processing character. In any case required by the applicable laws, personal data will be provided to the competent authorities and ethics committees and / or ACHTIS may be required to disclose personal data in accordance with: a court order, a search warrant, a call, law or regulation. Only competent officials have access to personal data whenever deemed necessary.

    Each visitor user can at any time contact the to confirm the existence of the account staff, correct it and / or delete it, as well as exempt it from receiving electronic newsletters. Each visitor user is responsible for the use of his account and must immediately update the in the event that a third party uses his account without his permission.


    By entering the site, our company (and the companies we partner with) are likely to install some files on your computer or another access device you are using. These files can be cookies, clear gifs, pixels, or other local files provided by your browser or other related apps. These technologies are used to identify you as a user, customize our services for marketing purposes, secure your account, etc.


    This site contains links to other sites by making the most effort to link the links to useful websites. Based on the fact that websites can be changed very quickly, ACHTIS can not guarantee the level as well as the quality of each website to which it refers through links and can not be held responsible for the policies or content of these websites.

    SECURITY takes appropriate steps to ensure the Protection of Your Personal Data. Encrypt your items before sending them and make transactions as safe as possible.


    Any change or modification of the Privacy Policy can be made at any time and immediately implemented without the notice of users - visitors after posting it


    The services and content of the website are exclusively for adults. In the case where a minor becomes a member of our website and provides personal data or if a provider declare child details, the data will be deleted from our database.


    In the event that ACHTIS merged and / or redeemed by another company, may share the information with those in accordance with the Privacy Policy and the applicable laws.


    The use of the website is with the acceptance and consent of you in the collection and processing of your Personal Data and the above terms. In case of disagreement with the Privacy Policy please abstain from using this site.


    For any questions about the Privacy Policy, please contact us at and at the following telephone numbers: 2374 021 030, 2374 021 034.


    Dear Guests,

    In summer 2020, we achieved to offer the safest accommodation to you adopting special measures, in accordance to the World Health Organization, the Government Health Authorities and getting certified with the National “Health First” Certification by the Hellenic Chamber of Hotels.
    Our Achtis team is dedicated to ensure for another summer your well-being, so you and your beloved ones remain confident and feel better cared for than ever, without affecting the one-of-a-kind experience.
    We are really looking forward to welcoming you again on the 21st of May 2021 and offer you a place where you can feel safe, you can relax and you can create more unforgettable moments!

    Stay safe and we are here to make your dreams come true!


    (Summer's 2021 government's protocol)

    Before departure,
    A. You must ensure that you have some kind of certification of your health condition:
    - a vaccination certification by an appropriate authority or
    - a negative PCR test from a laboratory, maximum 72 hours before entry
    (All certificates must include the critical information in English and the full name must match with that of the passport or other travel document)

    B. You must fill in the special PLF (Passenger Location Form) 24 hours before traveling and no later than 23:59 of the day before arriving in Greece. You can complete it here:

    On arrival:
    Sampling RAPID antigen tests at the entrance gates, the selection of individuals drawn from a targeted sampling system, based on the EVA system used in the summer of 2020


    General cancellation policy:

    • The deposit in non-refundable in any case
    • In case of cancellation at least 31 days prior to arrival, there are no extra cancellation fees.
    • In case of cancellation between 30 to 7 days prior to arrival, cancellation fees are equal to 50% of the total amount of your stay.
    • In case of cancellation 5 days before your arrival, arrival day, non-shown, modification or early departure, the cancellation fees are equal to the total amount of your stay.

    For bookings with ariival date up to 10 May: we would be happy to give you the chance to use the deposit you already paid in season 2021 or 2022.

    Cancelled flights:  For those whose flight was cancelled due to the travelling restrictions, we would be happy to give you the chance rebook in season 2021, using the deposit you already paid. 

    In the event of closed boarders: we will be happy to help you move your booking dates, in season 2021 or 2022.





    • All staff is trained on hygiene, prevention and PPE use.
    •  Staff is equipped with PPE to guarantee everyone’s safety.
    •  Staff will be temperature measured in the beginning of each shift as part of individual responsibility.

    Public areas

    • Public areas will be undergoing intensified cleaning & disinfection across all high-volume touchpoints, with extra attention to high contact areas and rest rooms.
    • Health stations with disinfectant dispensers are locates throughout the hotel.
    • Daily natural ventilation of all areas will be operating.
    • Elevators to be used by one person, families or guests of one room at a time.
    • Guests are required to disinfect the hands upon entry and exit from public toilets.
    • Social distancing specifications in recreational areas and pool area apply.
    • Areas or spaces that are marked as undergoing the cleaning procedure must not be used.


    • In every entrance will be sanitization stations.
    • Comfortable check in in the outdoor living room, with safe distances and staff with PPE.
    • Guests will be handed with Health & Safety instructions.
    • Disinfection of all equipment (room keys, entrance/bar cards, pens and POS).

    Guest rooms

    • Complete cleaning and disinfection of rooms, bathrooms and all high touchpoints
    • Social distancing between cleaning staff and guests.
    • Disinfection of all furniture made out of fabric with steam cleaners and disinfectants.
    • All cleaning and disinfectant materials used are non-toxic and safe particularly for people with allergies. Use of industry- leading  cleaning and disinfection protocols.
    • Ventilation of rooms during every cleaning and after evacuation.
    • A/C cleaning after departure.

    Bar - Restaurant - Breakfast

    •  Hand sanitizer dispenser at the entrance.
    • Disinfection of chairs and tables with UV Sterilizer before and after each service.
    • Safe distancing between tables/chairs.
    • One family per table at time.
    • Buffet styled breakfast, served only from the staff.

    Pool and Pool area

    • Disinfection of sunbeds and pool area.
    • Safe distancing between sunbeds.
    • More often water quality test will apply.

    Guests are advised to:

    • Undergo a test prior to their arrival.
    • Maintain social distancing all times.
    • Wash and disinfect your hands frequently and especially when you are in public areas.
    • Avoid touching your nose, mouth and eyes.
    • Cover your mouth and nose of you sneeze or cough.
    • Report any symptoms of illness to the reception and stay in your room.
    • Guests are required to follow and respect the safety instructions.

     Gym: Pre-booking, excersing only per person/couple.

     Spa:Pre-booking and all the safety and hygiene measures will apply.

     Doctor: Doctors on call 24/7 to provide special care to our guests.

    We would like to thank you for your support and we will do out best for your safety and wellbeing.


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